·                       Designed electronic file systems and maintained electronic and paper files.

·                       Created and maintained spreadsheets using Excel functions.

·                       Create Warranty Manuals.

·                       Read and worked from electrical blueprint drawings.

·                       Solder wires for lighting assembly.

·                       Facilitated working relationships with co­tenants and building management.

·                        Organized files, developed faxed reports and scanned documents.

·                       Assembled wiring, electrical and electronic components Requisitioned supplies and equipment for cleaning and maintenance.

·                       Troubleshoot equipment by running electrical and electronic testing devices Completed routine preventative maintenance.

Production Coordinator & Quality Control Tech

Forsman Farms

Cokato, MN

·   Mentored, coached and trained team members.

·   Completed daily rounds to inspect facilities equipment.

·   Notified managers of major repairs or additions needed. routinely

·   Actively suggested operational improvements to enhance quality, improve production times and reduce costs.

·   Adjusted machine feed and speed if machine malfunctioned.

·   Started machine operations by inserting control instructions into control units.

·   Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports, to detect production problems.

·   Ensured the most cost-effective production methods were employed

·   Inspected finished products for quality and adherence to customer specifications.

·   Monitored the production processes and adjusted schedules.

·   Cleaned, wrapped, and labeled outgoing orders

·   Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions.

·   Monitored process units and quality control testing performance for plant processes and water quality sampling.

·   Maintained proper chemical inventories.

·   Maintained correct temperature, levels and pressures on process systems and equipment.

·   Recorded all operating data on daily work sheet from laboratory analysis and flow metering equipment.

·   Performed quality control tests on lab equipment and lab analysis.

Owner Operator/Manger

Golden Touch Salon

Monticello , MN

·   Managed team of 15 of professionals   

·   Customer Service

·   Client scheduling

·   Quick books

·   Executed integrated advertising campaign across multiple media channels.

·   Created training manuals targeted at resolving even the most difficult customer issues. Interviewed, hired and trained new quality customer service representatives

·   Addressed negative customer feedback immediately

·   Researched the various types of spa therapies and treatments to be better informed of spa services.

·   Calculated figures such as discounts, percentage allocations and credits.

·   Verified details of transactions including funds received and total account balances. Deposited third party checks, as well as monthly reserve transfers

·   Opened and assigned new client accounts

·   Coordinated approval processes of all accounts payable invoices. Conducted month end balance sheet reviews and reconciled any variances. Researched and resolved billing and invoice problems.

1990 Cosmetology Training Center Mankato, MNCourse: Cosmetology & Management

2009 Minnesota School of BusinessElk River, MN Course: Administrative/bookkeeping

2011Model College Of HairSt. Cloud, MN Course: Teaching

State of MinnesotaCosmetology Managers Lic. Active

State of MinnesotaCosmetology Instructors Lic. Active

State of Minnesota Cosmetology Certificate of ID.Active

Millerbernd SystemsForklift CertificationActive

References and Letter of Recommendation available upon request